Track your order
Every Dozy order ships fully tracked. Here's how to find yours.
1
Check your inbox
The moment your order leaves the warehouse we send a shipping confirmation email with your tracking number and a direct link. It's the email with "Your order is on the way" in the subject line.
2
Open the tracking link
The link takes you straight to the carrier handling your parcel. Tracking usually starts updating within 24–48 hours of dispatch — before that it's normal to see nothing at all.
3
Can't find the email?
Check your spam and promotions folders first. If it still isn't there, message us at support@thedozy.com with your order number and we'll send your tracking details straight back.
How long it takes
Order processingWithin 24 hours
Tracking becomes active24–48 hours
Delivery5–9 business days
Still not sure where your order is? Send us your order number and we'll look into it for you — we reply within 24 hours.
Contact Support