Shipping policy

SHIPPING POLICY

At The Dozy™, we are committed to delivering your order as quickly and safely as possible.

Orders are typically processed within 1–2 business days after payment is confirmed.

Please note that during periods of high demand, holidays, or promotional events, processing times may be slightly longer.

Estimated delivery times vary depending on your location.

Typical delivery estimates:

Shipping times are estimates and may occasionally be affected by customs delays, carrier disruptions, weather conditions, or high seasonal demand.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow a few days for tracking updates to appear after shipment.

Customers are responsible for providing accurate shipping details at checkout.

The Dozy™ is not responsible for lost packages or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur that are outside of our control.

If your package appears significantly delayed or lost, please contact us at:

and we will do our best to assist you.

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the packaging and product.

We will review the issue and work toward a suitable resolution as quickly as possible.

For any shipping-related questions, please contact: