Frequently Asked Questions

Start with the higher edge if you mostly sleep on your side, and the lower edge if you sleep on your back or stomach. Most people find their side within the first night or two — and you can flip it as many times as you like.

Many people notice a difference within the first few nights. If you've been sleeping on a flat or collapsed pillow for years, your neck may need one to two weeks to adjust to proper support — which is exactly why the trial runs for 90 nights.

It's supportive, not hard. The high-density foam responds to your body heat and softens to the shape of your head within the first few minutes — while still holding the contour underneath so your neck never drops out of line.

Yes — and for back sleepers too. The dual-height edges and the sculpted side wings mean the support changes with your position instead of fighting it. Stomach sleepers usually prefer the lower edge.

No. Dozy is built from high-density memory foam that springs back to its exact contour every single morning. It won't compress into a flat slab the way stuffing and cheap foam do.

The cover is a breathable open-knit weave with thousands of tiny air channels, so body heat rises and escapes instead of building up underneath you. No flipping the pillow at 3am hunting for a cool spot.

The cover unzips completely and is machine washable — wash it cool and air dry. The foam core only needs airing out, so your pillow feels fresh again every week.

Yes. The foam core and the removable cover are both made with certified hypoallergenic materials — gentle on sensitive skin, and far less hospitable to dust mites than the feather and down pillows most people are still sleeping on.

All orders are processed and dispatched within 24 hours on business days. Delivery typically takes 5–9 business days, and every order is fully tracked door to door.

Try it for 90 nights entirely at our risk. If you're not absolutely delighted, message us at support@thedozy.com and we'll make it right — no forms to fight with, no restocking fee, no questions asked.